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eero Quick Start

You're connected.Now take control.

Just had your eero installed, or adding an extender for more coverage? Get the free eero app and follow the quick start below. You'll be up and running in minutes.

Get the eero App Add an Extender
eero 6+eero 7eero Pro 7eero Max 7eero Outdoor 7eero Signal
The Dobson Fiber Field Club hero pointing toward the quick start steps
Step one

Get the free eero app

The eero app is your WiFi remote. Name your network, see every connected device, share guest WiFi, pause the internet at dinner and run speed tests, all from your phone.

Download on theApp Store Get it onGoogle Play

Works on iPhone and iPad (iOS 15 or later) and Android (9.0 or later). Turn on Bluetooth before you start.

  1. Tap Get started
  2. Sign in or create an account
  3. Enter the emailed code
  4. See your network
Path A

Just had your eero installed?

Your Dobson tech already connected your main eero to fiber. Here's how to make it yours.

Living room Solid white = online Online
  1. Sign in to the eero app with the same email used when your eero was set up. Your network shows up on the Home tab.
  2. Check the light. A solid white light means your eero is online. What the colors mean
  3. Connect your devices to your WiFi name and password. Then name them in the app so you know what's what.
  4. Set up a guest network and profiles for visitors and kids, and run a speed test to see your fiber at work.

Don't see your network after signing in? Call us at 855.5.DOBSON and we'll get it linked to your account.

Path B

Adding an extender?

Extra eeros fill in dead zones. Each one adds to the same network, so you keep one WiFi name everywhere.

Living roomOffice Main eeroExtender
  1. Pick the spot. About halfway between your main eero and the room with weak WiFi, out in the open and away from big electronics.
  2. In the app, tap the blue + on the Home tab, then choose Add indoor eero (or Add outdoor eero for an Outdoor 7).
  3. Plug in the new eero and stay close with Bluetooth on. The app finds it, or you can scan the code on the eero.
  4. Let the placement test run. If it says out of range, move the eero closer to another eero and try again.
  5. Name its location (like "Office" or "Back Porch") and tap Finish setup.
Watch: adding an eero in about a minute

Mounting an eero Outdoor 7? Test the spot in the app before you drill. See the Outdoor 7 guide

Not sure which eero you have? Open the eero app and tap any eero to see its model, or match its shape to the photos below.
The starting lineup

Guides for your eero

Find your device for its setup guide, specs and install help. Every link goes to eero's official support pages, so you always get the latest version.

eero 6+ router
WiFi 6

eero 6+

A compact gigabit WiFi 6 router. It can run your home network or add coverage as part of an eero mesh.

  • CoverageUp to 1,500 sq. ft.
  • Devices75+ connected
  • SpeedUp to 940 Mbps
  • PortsTwo 1 GbE Ethernet
Setup guide Product guide & specs

In the box: eero 6+, power adapter and Ethernet cable. The eero 6+ Extender has no Ethernet ports and needs an eero router to connect to.

The eero lineup: eero 6+, eero Pro 7, eero Max 7 and eero Outdoor 7
WiFi 7

The eero WiFi 7 lineup

Built for fiber. WiFi 7 eeros move more data at once, so busy homes stay fast. All three set up the same way in the eero app and mesh together.

eero 7

Dual-band WiFi 7 router or extender for multi-gig plans.

  • CoverageUp to 2,000 sq. ft.
  • Devices120+
  • WiredUp to 2.3 Gbps
  • PortsTwo 2.5 GbE
Setup guide Product guide

eero Pro 7

Tri-band WiFi 7 mesh router for larger homes.

  • CoverageUp to 2,000 sq. ft.
  • Devices200+
  • WiredUp to 4.7 Gbps
  • PortsTwo 5 GbE
Setup guide Product guide

eero Max 7

eero's most powerful tri-band WiFi 7 router, ready for plans up to 10 Gigs.

  • CoverageUp to 2,500 sq. ft.
  • Devices200+
  • WiredUp to 9.4 Gbps
  • PortsTwo 10 GbE + two 2.5 GbE
Setup guide Product guide
eero Outdoor 7 mounted on its bracket
WiFi 7 · Outdoor

eero Outdoor 7

Take your WiFi to the patio, the yard or the shop. It's weather-rated and mounts to siding, stucco, wood or a pole.

  • CoverageUp to 15,000 sq. ft.
  • WeatherIP66 rated
  • PowerPoE+ (802.3at) or better
  • Mounting6 to 15 ft. high, ports down
Installation guide (PDF) Installation videos
Watch the install for your wall

Before you drill: In the eero app, tap + and choose Add outdoor eero to test the spot first. Standard PoE (802.3af) won't power it, so use the PoE+ adapter or a PoE+ switch.

eero Signal cellular backup device
Internet Backup

eero Signal

Cellular backup for your eero network. If your internet ever drops, Signal switches on automatically so you stay connected.

  • Network4G LTE or 5G RedCap
  • Works withUSB-C powered eeros, WiFi 6 or newer
  • PowerIncluded 45W adapter + Y-splitter
  • Needseero Plus or an equivalent plan
Setup guide Product guide

Good to know: Put Signal by the eero that gets the strongest cell signal, and wait for a solid white light. Signal makes no WiFi of its own and has no battery, so it won't run during a power outage without a backup battery.

Film room

More guides for your network

Go deeper once you're up and running.

Starting fresh or moving your eero?
Swapping out an eero?
Dobson Fiber guide · PDF

How to use the eero app

Our step-by-step guide to profiles, guest WiFi, pausing the internet, speed tests, adding extenders and more.

Download the guide
Troubleshooting

What the lights mean

Decode the status light on your eero.
Mesh

Add or remove eeros

Grow or reshuffle your network.
Performance

Connect eeros with Ethernet

Wire your eeros together for the fastest mesh.
Compare

eero product comparison

See every model side by side.
Learn

What is WiFi 7?

Why the newest WiFi is a match for fiber.
Coverage

eero warranty

What's covered and for how long.
The Dobson Fiber Field Club hero standing ready to help
Need a hand?

Our team is
on your side.

If something isn't working, give us a call. We'll help you get your eero, and every device on it, back in the game.

Tech support24/7 at 855.5.DOBSON
Customer CareMonday–Saturday, 7 a.m.–8 p.m.
My AccountPay your bill and manage service
Call 855.5.DOBSON Go to My Account
Huddle up

Questions new customers ask

Where do I download the eero app?

Get it free on the App Store for iPhone and iPad (iOS 15 or later) or on Google Play for Android (9.0 or later).

Can I manage my eero from a computer?

No. eero networks are managed in the mobile app. Apple Silicon Macs can run the iPad version of the app.

Which eero do I have?

Open the eero app and tap any eero to see its model. You can also match it to the photos on this page.

Where should I put my eeros?

Keep each eero out in the open, up off the floor and away from large electronics. When you add another eero, place it about halfway between your main eero and the area that needs better WiFi.

Can I connect my eeros with an Ethernet cable?

Yes. A wired connection between eeros (called Ethernet backhaul) gives you the most speed between them. See how.

What does the light on my eero mean?

Each color and pattern means something different, from starting up to ready to go. See the full light guide.

What do I need to power an eero Outdoor 7?

It needs PoE+ (802.3at) power or better. Standard PoE (802.3af) isn't enough. Use the weatherproof PoE+ adapter, an eero PoE Gateway, or a PoE+ injector or switch.

Does eero Signal work during a power outage?

Signal has no battery, so it needs power to keep you online. Add a backup battery if you want backup internet during a power outage, too.

Who do I call if my WiFi isn't working?

Call Dobson Fiber tech support at 855.5.DOBSON, 24 hours a day, 7 days a week.

Building Stronger Connections™

Device specifications are maximums published by eero and are not guaranteed; actual coverage and speeds vary with your plan, home, building materials and devices. Guide links open eero's official support pages, which eero may update at any time. Service and equipment availability depend on your address and plan.

eero, eero Plus and eero Signal are trademarks of eero LLC. App Store is a service mark of Apple Inc. Google Play is a trademark of Google LLC. Illustrations are for illustration only.

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14101 Wireless Way, Ste 300
Oklahoma City, OK 73134

Phone: 405.242.1000
Toll Free: 855.5.DOBSON