Billing for Streaming TV services are managed directly with DIRECTV. Invoices and services from Dobson are mutually exclusive. DIRECTV is s subscription that bills on autopay up front for the following month.
Select the DIRECTV app and follow the prompts. Have your DIRECTV user ID and password handy for sign-in.
I just ordered DIRECTV. When will my Gemini Air device arrive at my house?
Gemini Air devices ship within 2 – 3 days.
How do I install my Gemini Air device?
Self-installation is easy! Simply plug in the device into an HDMI port in your TV, plug in the power, and the device will automatically link to your account. Note: Dobson installation technicians do not install nor train customers but DIRECTV reps are available 24/7 to assist you online or over the phone.
What happens if my Gemini Air device breaks or does not work?
There is a lifetime warranty on faulty or damaged devices. Contact Dobson support for Technical Support for DIRECTV or contact DIRECTV on the web at www.directv.com/support
How many devices can I stream at one time?
In the home: unlimited streams
Outside the home: maximum 3 streams on any device and no more than 2 Gemini Air devices.
How do I upgrade my DIRECTV plan?
Log into your DIRECTV account online or call 800-531-5000
14101 Wireless Way, Ste 300 Oklahoma City, OK 73134
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