The Facts: Cyber-attacks and Protecting your Business

The Facts: Cyber-attacks and Protecting your Business


Security is an on-going issue for every business.  Cyber-attacks are more and more common and are ever-evolving.  Education is key when it comes to keeping your business secure.  Frank Franzese, President of IT, Transport and Telecom Solutions discusses what you need to know about cyber-attacks and protecting your business.


Q: What do I need to know about cyber-attacks?

Franzese: Cyber-attacks are complicated; there are a multitude of reasons to attack and sophistication levels range from highly-skilled to automated.  Attackers prey upon your vulnerabilities to steal confidential information or use your network as a gateway to access larger networks.  Attacks can be targeted or non-targeted.  Targeted attacks have a specific agenda, as in the case of Sony, Target and Home Depot.  Non-targeted attacks gain access to your network through compromised websites, infected email attachments, popups, and malicious website links. 


Q: Can I prevent cyber-attacks?

Franzese: Largely, yes.  The majority of attacks are non-targeted and can be prevented with proactive security protocols, making it imperative to have current IT policies and preventative measures in place.  As stated by one security expert, “Against a sufficiently skilled, funded and motivated attacker, all networks are vulnerable.”  You can relate this to someone who wants to break into your home or car; if the vandal wants to get in bad enough they will, but you can take preventative measures, like adding a security system, to deter them. 


Q: What key steps should I take to protect my computer network from non-targeted attacks?

Franzese: The key is to be proactive and make sure you have multiple layers of protection.  It’s not enough to simply have an anti-virus and/or firewall.  It is vital to include things like website filtering so you can control what websites your employees are visiting, updating your system software to close critical security holes, educating your employees on network security, and ensuring your facility is physically secure. 


Q: What lessons can we learn from the recent targeted-hacking cases?

Franzese: The biggest lesson we can learn from the attacks on Target, Home Depot, and Sony is to be aware of your vulnerabilities and of the security levels you have, and don’t have, in place.  In Sony’s case, the attacks came from computers inside the company when the hackers gained access to employee credentials through facility security gaps.  Hackers will continue to get more sophisticated and find ways to expose vulnerabilities, whether they be in your system, through your employees, or through your facility.


Q: How can a company like Dobson help businesses beef up their security against potential hackers?

Franzese:  A company like Dobson will force you to be proactive in your approach to security and will help you identify and solve for vulnerabilities within your organization.  A big reason to go with a company like ours is to have access to full-time IT experts who have the knowledge and expertise to protect your business from potential security threats and who will manage security updates for you.  Our job is to try and keep the hackers out of your system so you can stay in business.  


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